“Main areas of work:
- Conflict Management Skills for dealing with difficult situations/conversations
- Managing Conflict on the Telephone
- Managing Conflict within Teams
- Conflict Management Skills for senior managers/elected members
- Lone Worker Safety training
- Self-defence for field workers
- Self-defence for enforcement officers
- Physical Interventions for Health Care Workers (PMVA Training)
“
Associate Description
“Previous work:
Conflict Resolution Training Programme – North Cumbria University Hospitals
Elected Member training in Conflict Resolution – North Tyneside Council
Contact details:
Organisation : Blue Concept Training
Email : mark@conflict-training.org
“
